1. What type of
headset, corded or wireless is best for me? If you
frequently need to leave your desk when your on the
phone or between calls you may want to consider a
wireless headset. Keep in mind that a wireless headset
gives you the ability to answer a call away from the
phone, however it will not give you the ability to
choose a line or transfer a call. Basically you
pickup a call and end the call only. Most corded
headsets, although you are at your desk are convenient
and most have a quick release in the middle of the line
so if you need to get up and walk away, you don't have
to take the headset off to do so. Most also
have the ability to add an extension cord it the
existing cord isn't long enough. Generally the
headset cords and the standard curly cord will give you
about 6 feet.
2. What style of
headset is best for me? Whether you choose over the
head, hearing on one side or two, with or without a
headband has a lot to do with comfort and also the
environment. If your working at home any headset would
be good for you so it's completely a comfort thing.
If your working in a call center, we always suggest a
headset this is over the head with hearing on one or
both sides depending on the noise level.
3. What's the
difference between a noise canceling and voice tube
microphone: A noise canceling microphone will help
to reduce the transmit of back ground noise that the
microphone picks up. Although all manufacturers
claim to have superior noise canceling microphones, not
all noises are filtered. There are many factors to
consider. The closeness of users, high frequency noises
such as sirens, radios closer than 5 feet, desk fans, etc.
Because and an amplifier has a control to lower or
increase the microphone they can help somewhat. A voice tube
headset although the microphone is slick it will not
filter any back ground noise at all. These are
recommended for very quiet environments.
4. I wear
glasses. Which headset should I choose? Wearing
glasses gives you the same choices as someone who
doesn't wear glasses. There are many people who wear
over the ear models and wear glasses and are very comfortable. This
is a simple comfort choice. If you've never used a
headset before, we would suggest a convertible style like
our Smith Corona Classic Convertible. This headset
gives you the choice of two different size ear hooks and
a headband. An excellent choice for someone who's
not sure what they will be comfortable with.
manufacturer should I choose? With our 30+ years of
experience, we have had the opportunity to sell, repair
and provide support for most major headset manufacturers. When comparing the quality, comfort,
and low cost
along with an outstanding reputation we highly recommend
the Smith Corona products. We encourage you to try
before you buy with a 30 day
no obligation trial and you decide!
6. Do I need an
amplifier? So many phones today
ports built into them. Some ports require a 2.5mm or
3.5mm or a modular cord to connect. Still confused? Of
course you are and that's why we urge you to call us
with the manufacturer and model number of your phone and
let us help you to choose the correct product for your
phone and needs. You can also check out our Smith
compatible chart. If your phone is not
listed call us at 800-399-3224 for help.
working from home. What type of setup will I need?
Over the past 10 years we've been providing dial pads
and headsets for at home users who work for companies
such as Arise, West at Home, Live Ops, Language Lines
and many more. With cyber agents being a very popular
option for companies we have worked closely with them to
provide their users with the right equipment for the
job. Most users need a headset telephone dial pad.
A dial pad is a single line phone. It plugs into a
phone outlet the same as any other home telephone. Then
of course you'll need a headset. We have created a
page specifically for customers who work form home. This
page contains headsets, dials pads and computer cords.
Check out our website at
8. My company is
on a budget? Everyone today is looking for a way to
save. We have the experience and understand HOW to get
you the highest quality, low cost and a warranty that
will fit your budget. We also offer you "Comfort
CASH" for you out of service equipment. You can
trade up for NEW Smith Corona products and receive up to
$10.00 off the cost. If you send more equipment
than you want to trade up...we'll give you up to $5.00
credit so you can purchase more Smith Corona equipment
at a later time.
AND WE'LL BE MORE THAN HAPPY
TO HELP YOU WITH ALL YOUR HEADSET NEEDS NO MATTER WHICH
MANUFACTURER YOUR LOOKING FOR!!!